top of page

MANAGED IT SERVICES

IKON Managed Services

We offer comprehensive Managed IT Services to keep your business running smoothly. From network monitoring to cybersecurity, our experts provide proactive support and tailored solutions for your IT needs. Get in touch for a free consultation!

Time and Material Maintenance Plans

Bronze Maintenance Plan T&M

Network Maintenance Plans

Bronze Service Type                                     
Excellent IKON Service and Support  
Emergency Server Service*
Emergency Workstation Service*

Help Desk

Help Desk Maintenance Plan

HelpDesk Service Type                                
Excellent IKON Service and Support  
Remote Support
Workstation Support
Virus Removal
Workstation Maintenance & Repair
Emergency Server Service 

Monitoring & Patching

Gold Network Maintenance Plan

Monitoring & Patching Services                  
Excellent IKON Service and Support  
Remote Support
Workstation Support
Virus Removal
Workstation Maintenance & Repair
Emergency Server Service 

Managed Services Maintenance Plans

Silver Maintenance Plan
( Servers Only )

Gold Maintenance Plan
( Servers & Workstations )

Silver Maintenance Plan
Gold Maintenance Plan

Silver Service Type                                       
Excellent IKON Service and Support  
Server Monitoring                                
Anti-Virus Monitoring                                      
Security Monitoring 24x7                               
Backup Verification
Application Monitoring
Email Server Monitoring
Anti-Spam Monitoring
Monthly Reports
Remote Support
Virus Removal

Gold Service Type                                         
Excellent IKON Service and Support  
Server Monitoring                                
Anti-Virus Monitoring                                      
Security Monitoring 24x7                               
Backup Verification
Application Monitoring
Email Server Monitoring
Anti-Spam Monitoring
Monthly Reports
Remote Support
Workstation Monitoring

Platinum Maintenance Plan
( Site Plan, Full Remediation and Helpdesk )

Platinum Maintenance Plan

Platinum Service Type                                
Excellent IKON Service and Support  
Server Monitoring                                
Anti-Virus Monitoring                                      
Security Monitoring 24x7                               
Backup Verification
Application Monitoring
Email Server Monitoring
Anti-Spam Monitoring
Monthly Reports
Remote Support
Workstation Monitoring
HelpDesk Support
Virus Removal
Peripheral Monitoring, Printers, Routers, WAP
Software Compliance
Workstation Maintenance & Repair
Emergency Afterhours weekend support

IKON Service Maintenance Plans

Contact US:

Thanks! Message sent.

IKON Software Inc. /
IKON Business Solutions
8770 W. Bryn Mawr Suite 1300
Chicago, IL 60631
t: 847.549.6778
Dell Registered Partner
IKON is a AppRiver Reseller
Microsoft Office 365
IKON Business Solutions
IKON is a Malwarebytes Authorized Reseller
IKON is a Nable business Partner
Veteran Owned Company, Go Navy !
bottom of page